Contact your GP online

eConsult

Access your NHS services

Login to NHS App

NHS App

NHS App 1Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online.

 

App Store button inv Google Play button inv

 

Getting in touch online

eConsult

We are committed to providing all our patients with timely and effective care. To help us manage urgent needs alongside routine appointments, our capacity for urgent same-day issues is carefully managed by a dedicated GP. This ensures we can prioritise the most critical cases. Sometimes, we may direct you to other appropriate NHS services. Thank you for your understanding and cooperation in helping us provide safe and effective care for everyone. For life-threatening emergencies, please call 999 immediately.
 
eConsult is open for urgent appointment requests from 7:30 AM to 6:00 PM, Monday to Friday (excluding bank holidays).
Due to capacity limits, eConsult will close once the daily limit is reached. If you encounter this, please click the following link to review the guidance.
 Guidance when eConsult is closed - Chevin Medical Practice 

Please note on staff training days listed below eConsult is only available between 8am & 11am.

Training days: 15th May, 12th June.

eConsult

Getting in touch by telephone

Please be aware we are experiencing a very high volume of calls. Where possible please avoid calling at peak times which are normally between at 8:00am and 10:00am every morning. 

If you are calling regarding a routine matter that doesn't require medical attention on the day (blood tests results, booking routine appointments like GP follow up appointments or annual reviews), please call us after 2pm. If you require medical attention on that day, please fill out an e-Consult using the link above or wait to speak to Reception.

This way you can help us to direct you to the right person and get medical attention when you need it. Thank you for your understanding during these unprecedented times.

Getting in touch in person

You may call in to any of our 3 surgeries in person during opening hours (8am to 6pm, Monday to Friday) where a member of our friendly Reception Team will be happy to help you.

The surgeries are located here:

Bridge Street
Otley
LS21 1BQ

Charles Street
Otley
LS21 1BJ

Tredgold Crescent
Bramhope
LS16 9BR

Please see here for a map.

KNOW WHO TO TURN TO FOR YOUR HEALTHCARE

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition.
Going directly to the person with the appropriate skills is important.
This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need advice or help with medicines

Find your nearest pharmacy

NHS out-of-hours

When your GP and local pharmacy are closed

Out of hours

Optician

Sudden loss of vision. Blurred vision, Painful or red eyes?

Find your nearest optician

Minor injury

For minor injuries or urgent treatment

When to visit an urgent treatment centre

A & E

When an illness or injury is serious or life-threatening

When to call 999?

Dentist

When your mouth or teeth need urgent attention

Find your nearest dentist

NHS Health A-Z

Guide to
conditions & treatments

Health A-Z

Live
Well

Advice, tips and tools for health & wellbeing

Live Well

Medicines Guide

How medicine works & possible side effects

Medicines A-Z

Care & Support

Options & where to get the best support

Services directory

Symptom checker

Answer a few questions with NHS 111

Check

NHS.uk

NHS.uk

To access a range of information on your health and well-being, consult NHS.UK online

 

Friends & Family Test

Friends and Family Test

We welcome patient feedback to tell us what we are doing right and what we can improve.

You may receive a text message after your appointment asking for feedback, alternatively you could send us your feedback using the contact us option on our website or post or email the form to us.

When the Practice is closed

111 online

If the practice is closed and you have an urgent (but non-emergency) medical concern, you can seek help via NHS 111. This service is available 24 hours a day, 365 days a year and can be accessed either online or by calling 111.

NHS 111 will assess your need, give you advice and direct you to the local service that can best help you.

Calls to the NHS 111 service are free from both landlines and mobiles.

 

NHS Healthchecks

NHS health check poster

We offer a free NHS Health Check which is a check-up for adults aged between 40-74, looking for risks of stroke, kidney disease, heart disease, type 2 diabetes or dementia. Please speak to a Receptionist for further information.

In the event of an Emergency

If you think it's life 
threatening, ring 999

 

Pharmacy Services

Pharmacists can give you advice on a range of conditions and suggest medicines that can help.

They may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First). Conditions they can treat as part of Pharmacy First are:

Pharmacy services

 

Opening times

Chevin Medical Practice - Otley & Bramhope
01943 858300

Surgery hours
Monday-Friday
8.00am - 6.00pm

How to find us

Community Clinics

Chevin Community Clinic Bramhope
0113 230 3206 - Secretaries Team

Monday-Friday
9.30am - 1.00pm