Chevin medical Business plan

 Zero Tolerance

This Practice operates a ‘zero tolerance’ policy with regards to violence and abuse directed towards our staff, patients and other persons. We reserve the right to remove violent/verbally aggressive patients from our list with immediate effect in order to safeguard their well-being. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety or makes staff feel uncomfortable and vulnerable.

Privacy Notice

In the course of your treatment as a patient, Chevin Medical Practice will collect and process ‘personal data’ about you, that is information relating to you as a living, identifiable individual. As such, we are required to comply with the provisions of the Data Protection Act and General Data Protection Regulation (GDPR) 2018 in terms of how we collect, look after, use or otherwise process your personal data. A detailed GDPR Privacy Notice is attached here which explains how we comply with legal requirements and who is responsible at the Practice for this. Further information can be found on this area on the Information Commissioner’s Office website.

Leeds Care Record

GP practices in Leeds are also signed-up to Leeds Care Record. This is a joined-up digital care record providing clinical and care professionals treating you with access to up-to-date information about you from records held by your GP, local hospital or social services. If you live in Leeds, a Leeds Care Record will be created for you.

To support your treatment and care, professional staff will have access to your: address and contact details; List of Diagnosed Conditions; Medications; Allergies; Test results; Referrals, clinic letters and discharge information; and Care plans. All health records are strictly confidential and can only be accessed by professionals involved in your treatment and care.

Chevin Medical Practice is proud to be a Safe Surgery.

Everyone living in the UK is entitled to register and consult with a GP. It means we can prevent and treat illness early and create a healthier society for everyone.

We recognise the barriers to healthcare access exist, particularly for migrants in vulnerable circumstances, and believe that small changes in practice can make a difference, ensuring that lack of ID or proof of address, immigration status or language are not barriers to patient registration. We are willing to lead by example and work to ensure that nobody in our community is excluded.

For more info on this Health Inclusion Initiative please visit https://www.doctorsoftheworld.org.uk/safesurgeries/

Armed Forces veteran friendly

Chevin medical practice is proud to be an Armed forces veteran friendly surgery.

For more information please see the attached leaflet 

veteran.jpg

 

Practice Leads

The named individuals who act as the ‘leads’ responsible for a number of other areas are:

  • Infection Control Lead - Tina Quantrill, Practice Manager
  • Safeguarding Lead - Dr Nicola Mantle, GP 
  • Information Governance Lead - Nicola Lawton, Practice Manager
  • Caldicott Lead - Dr Dave Kendall, GP Partner
  • Confidentiality Lead - Nicola Lawton, Practice Manager
  • Clinical Governance Lead - Dr Simon O'Hara, GP Partner

 

Friends & Family Test

Friends and Family Test

We welcome patient feedback to tell us what we are doing right and what we can improve.

You may receive a text message after your appointment asking for feedback, alternatively you could send us your feedback using the contact us option on our website or post or email the form to us.

NHS Healthchecks

NHS health check poster

We offer a free NHS Health Check which is a check-up for adults aged between 40-74, looking for risks of stroke, kidney disease, heart disease, type 2 diabetes or dementia. Please speak to a Receptionist for further information.

Opening times

Chevin Medical Practice - Otley & Bramhope
01943 858300

Surgery hours
Monday-Friday
8.00am - 6.00pm

How to find us

Community Clinics

Chevin Community Clinic Bramhope
0113 230 3206 - Secretaries Team

Monday-Friday
9.30am - 1.00pm